Before Natalia Powell had her own agency, Royal Oaks Home Care, she had come to my attention because of her excellent reputation as an experienced caregiver among people in my mother’s community. She was universally recommended by many of my mother’s friends. Since Natalia is so busy running her own agency, she is less available in that capacity than she had been in the past. However, while I was looking for high quality help for my mother last year, she assisted me on numerous occasions, and it became clear to me why she is so highly regarded. Natalia is an exceptionally responsible, hard-working, compassionate person. She is constantly busy when she is working, and is not the type that would ever feel comfortable sitting around. I always felt that my mother was completely safe in Natalia’s competent hands. It has also become apparent to me that she expects the same high standards from the people she hires as caregivers in her agency. Natalia put me in touch with a caregiver, who has been working with my mom and is an extremely adept caregiver. I feel equally secure leaving my mom in her capable hands. Like Natalia, the caregiver is diligent, experienced, conscientious, and caring. I am deeply grateful to have had these two skilled, trustworthy people working with my beloved mother.

I want to thank you for the time you spent with my aunt in the past three months. You were always courteous and understanding. There was never any questioning but always a genuine willingness to help. You were always punctual and concerned about her health and I appreciate everything you done. Thank you from the bottom of my heart.

Natalia from Royal Oaks provided care for my Dad’s significant other before she passed and is now providing care for my Dad. While many agencies can provide care, it’s Natalia’s caring about the people she works for that sets her apart. With my Dad in FL, and all his kids living in MA, it’s comforting to know Natalia is in my Dad’s life.